Warranty & Return Policy

Warranty Policy:
At Sanitario, we stand behind the exceptional quality of our products and are committed to providing outstanding customer support. To ensure your peace of mind, all our products are covered under warranty.

• Coverage: Warranty periods vary depending on the product and are clearly stated on the product page or packaging.

• Exclusions: The warranty does not cover normal wear and tear, misuse, improper installation, or damage caused by chemical cleaning agents.

• Claim Process: To make a warranty claim, please provide proof of purchase along with photographs or videos of the product defect. Our team will assess the issue and provide a resolution, which may include repair, replacement, or store credit.

Return Policy:
We strive to ensure 100% customer satisfaction. If you are not completely satisfied with your purchase, our return policy offers the following options:

• Eligibility for Returns: Returns are accepted within 30 days of purchase, provided the item is unused, in its original packaging, and includes all accessories.

• Process: To initiate a return, please contact our customer service team with your order details and the reason for the return. Upon approval, we will guide you through the return process. Return shipping costs are the customer’s responsibility unless the return is due to a defect or an error on our part.

Regards,
Sanitario Store (Pvt.) Ltd.