1. What makes Sanitario Store the best sanitary brand in Pakistan?
At Sanitario Store, we prioritize quality, affordability, and customer satisfaction. Our range of sanitary products is carefully selected from top manufacturers, ensuring that each item meets the highest standards. We strive to be the best sanitary store by offering durable and stylish products that suit both residential and commercial spaces.
2. Do you offer delivery across Pakistan?
Yes, we provide delivery services across Pakistan. Whether you're in a major city or a smaller town, our sanitary products can be delivered straight to your door.
3. How long does delivery take?
Delivery typically takes between 3 to 5 business days, depending on your location.
4. Is there a delivery charge?
Yes! We offer free delivery Nationwide.
5. Can I track my order?
Yes, you can easily track your order through our website. Click here to go to our tracking page.
6. What if I receive a damaged product?
At Sanitario Store, we take great care to ensure that all products are well-packaged and protected during transit. In the unlikely event that you receive a damaged item, please contact our customer service team within 48 hours of receiving your order. We will arrange a replacement or refund, as per your preference.
7. Do you offer returns or exchanges?
Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase or if there's an issue with the product, you can return it within 30 days of receiving it. The item must be in its original packaging and unused. Please refer to our return policy page for more details.
8. How can I be sure of the quality of your products?
Quality is our top priority at Sanitario Store. We source our sanitary ware and other products from reputable manufacturers, ensuring they meet strict quality control standards. Additionally, we only offer products that are tested for durability, performance, and safety. Customer satisfaction is our goal, and we stand by the quality of everything we sell.
9. Do you offer warranties on your products?
Yes, we provide a 3-year warranty on Stainless Steel 304 products. Other products, such as those made of brass, ABS plastic, or other materials, come with a 30-day inspection warranty from our company.
10. Can I visit your store in person?
Yes, You are most welcome to visit our office. We are in preparation of launching our display showroom soon
11. What payment methods do you accept?
We accept a variety of payment methods including cash on delivery (COD), bank transfers, and major credit and debit cards. Our online payment system is secure, ensuring that your transactions are safe and encrypted.
12. Do you offer discounts or promotions?
Yes, we offer bundle discounts on our website by default. If you buy 2 of the same product, you will get 5% off, and if you buy 3 of the same product, you will get 10% off. Also, we offer good discounts on bulk orders.
13. Do you offer bulk B2B orders with contractors or builders?
Yes, we offer wholesale prices to bulk orders and we work on the B2B model as well. Please reach out to get a free quote now sanitariopk@gmail.com
14. Do you offer a bulk quantity discount ?
Yes, we offer discounts if you purchase in bulk quantity.
15. Which steel grade is best for sanitary ware products?
For sanitary applications, SS 304 is the preferred choice due to its durability and high resistance to corrosion. SS 201 is a lower-cost option but lacks the same long-term durability, making SS 304 more suitable for demanding environments.
16. What should I choose: Brass or Stainless Steel 304?
- Corrosion Resistance: SS 304 is highly resistant, ideal for wet areas; brass is resistant but may need more upkeep.
- Durability: SS 304 is stronger, while brass, though durable, is softer.
- Aesthetic Appeal: Brass offers a classic, warm look; SS 304 gives a sleek, modern finish. Cost: Brass is often pricier; SS 304 is a cost-effective, quality choice.
- Recommendation: SS 304 is ideal for most sanitary needs; choose brass for a vintage look if occasional maintenance is okay.
17. How can I verify if a product is SS 304 grade instead of SS 201?
- Magnet Test: SS 304 is usually non-magnetic, while SS 201 may have slight magnetism.
- Price Check: SS 304 is generally more expensive.
- Supplier Certification: Trusted suppliers can provide material certifications.
- Corrosion Resistance: SS 304 resists rust; SS 201 may show rust spots.
- Visual Shine: SS 304 often has a higher polish.
- Tip: Always buy from reliable suppliers and request material certifications to confirm SS 304 grade.
